July 22,2007
E.C. Waters Inc.
Dear E.C. Waters,
I would like to thank youfor all of your service and expert advise over the years. When I first purchased my house your staff guided me, replaced all of my ductwork and rebuilt my interrior unitso that it would function better. Last summer my extremely old units needed to be replaced. Alfredo came to my house, explained my options and made recommendations based on my concerns. He made it an easier process than I expected and made sure I understood everything. I have never felt so COMFORTABLE making a significant home improvement. When your crew arrived, to replacethe old units, they were extremely polite, respectful and clean. I was IMPRESSED by their work, respect for my home and making sure that everything was installed correctly and completely. Also they took the time to make sure they had completely cleaned up after themselves. I was also IMPRESSED that not only Alfredo came by my house during the installation but also the owner Clark. They both wanted to make sure that I was happy and satisfied with the work as well as again making sure I understood how everything worked. Since my new Trane units were installed my electric bill has DECREASED BY ALMOST 50% and my allergies have drasticly improved.

I would highly recommend your company for everything, from yearly maintenance to purchasing a new system as well as emergency services. Thank you again for everyone‘s generous service.

Sincerely
Stephanie

Trane Customer survey
Score 100%
Mr. Cooper writes,
E.C.Waters has exceptional product knowledge and are very professional, honest and we trust them. Therefore we trust Trane. We have and will continue to refer both.
Thank you
A. Cooper

Trane survey
Score 100%
Ms. Ryan writes
E.C.Waters was straight forward and honest with the condition of our air handeling unit.They explained what neede to be repaired, how often maintenance is needed onit and the signs that will indicate when we need a new unit. Very Honest.
Thanks
T. Ryan